Managing EssentialConversations in Professional Life

As we gain experience in our careers and move into leadership positions, feedback becomes ever more scarce. Sure, there’s plenty of criticism — the board wants it this way or Wall Street wants it that way — but fewer people on the inside are willing to offer real coaching or advice, and we are all the poorer for it. In this talk, Douglas
Stone and Sheila Heen will offer leaders ideas on how to elicit feedback, along with a framework for engaging well in the conversations that result. They will also share thoughts on how to improve the learning culture of an organization. Feedback is always fraught, but we need it in order to grow, even (or perhaps especially) those at the top.